Support Services for Information Technology Systems
- Year
- 2022
- Client
- TANMIAH
- Location
- Riyadh
Challenge
The organization required specialized resources to support a broad range of technology systems while ensuring operational quality, compliance with standards, and continuous improvement of policies and procedures in line with local and international best practices.
Solution
Alkan Arabia provided comprehensive IT support services covering enterprise applications, Oracle systems, portals, SharePoint, Dynamics, integration platforms, GIS, Enterprise Architecture, DevOps, networking, servers, monitoring, and security solutions. The engagement also included governance enhancement, KPI reporting, knowledge transfer, and disaster recovery readiness planning.
Impact
- Improved service continuity across business-critical systems
- Enhanced governance, operational visibility, and KPI management
- Strengthened disaster recovery readiness and organizational resilience
- Enabled knowledge transfer and long-term operational sustainability
Let's Build A Future Together
Based Riyadh,
Saudi Arabia.
Integrated systems
+Digital solutions